Our offer: Accessibility guaranteed in case of malfunctions
Included in the service module
- Multi-media communication using M2M technology
- Prioritised support in the case of service need
- Guaranteed reaction time
- Technical quarterly report 2.0 (TQR) on your machine park
Your advantages
- Targeted fault analysis
- Cost efficient unplanned downtime of your machine park
- Best possible availability of your machines
- Optimised preparation for service calls
- Optimised spare parts identification
Contact
Messer Cutting Systems GmbH
Otto-Hahn-Straße 2-4
64823 Groß-Umstadt
eSupport
- Telephone support (Call) and on-line access on your machine park
eDiagnostics
- Analysis of faults and function on demand
eCheck Ups
- Evaluation of the current condition of your machine with recommended measures
eMonitoring
- Monitoring of operating conditions
IT-Services
- Consulting and set-up of networks
Application Manager
- Updates and Backups